Vision Inspection Services

Vision Inspection Services & Support

When it comes to the quality and safety of your products, our service team supports you with a variety of solutions that facilitate your day-to-day business. We will guide and support you with our experienced project management team (from initial consultation to installation & commissioning), modular training sessionsService Level Agreementspreventative maintenance, and spare parts management.

Project Management

We will gladly act as a general contractor and, if desired, take responsibility for the entire project management. We work closely with companies in our international network as well as with our customers’ partners.

Spare Parts

Secure your system availability by setting up a warehouse with spare parts for all of your Laetus machines and vision inspection solution. Anticipatory spare parts management will avoid bottlenecks in your supply.

Service Level Agreement

Focus on your daily business, because you can trust that we take care of your machines. For this purpose, Laetus offers global, standardized Service Level Agreements (SLA) for your vision inspection control solutions or your Track & Trace solutions.

Hotline

Do you need technical assistance?
Please contact our Hotline Support Team.

Repair

For all repair requests, please complete our Return Merchandise Authorization (RMA) form.